This Privacy Policy outlines the terms governing the collection, processing, and use of personal data by I-VIO, the data controller and operator of the website www.i-vio.com (the “Website”).
As part of its business operations, I-VIO collects and processes personal data provided by users of the Website, in compliance with applicable data protection laws and regulations, including the UK Data Protection Act 2018 and the General Data Protection Regulation (GDPR). By providing your personal data, you consent to its use and, where applicable, its disclosure in accordance with the purposes described in this Policy.
This Policy governs all personal data provided to I-VIO via the Website.
1. GENERAL INFORMATION
I-VIO processes personal data provided by users during interactions with the Website, such as subscribing to newsletters, creating accounts, or placing orders.
This data processing is carried out in accordance with I-VIO’s legal obligations under its contractual commitments and data protection legislation.
2. RIGHTS OF DATA SUBJECTS
Under applicable data protection laws, you have the following rights concerning your personal data:
- Access: Obtain confirmation as to whether your personal data is being processed and access the data.
- Rectification: Request correction of inaccurate or incomplete data.
- Erasure (“Right to be Forgotten”): Request deletion of your personal data, subject to legal limitations.
- Restriction: Request that processing of your data is limited in certain circumstances.
- Data Portability: Receive your personal data in a structured, commonly used, and machine-readable format or request its transfer to another data controller.
- Objection: Object to the processing of your personal data, particularly in the context of direct marketing.
To exercise these rights, please contact us via:
I-VIO
71-75 Shelton Street,
Covent Garden,
London, United Kingdom, WC2H 9JQ
Alternatively, you may submit your request using the Website’s contact form.
Please note that if you object to certain data processing activities, we may be unable to fulfill specific requests or provide certain services.
3. MANAGEMENT OF PERSONAL DATA
I-VIO collects and processes personal data strictly for legitimate and specified purposes, including:
- Managing newsletter subscriptions (registration and cancellation).
- Managing orders and account activities on the Website.
The personal data collected (such as name, contact details, and transaction information) is necessary for the specified purposes. Mandatory fields on data collection forms are marked with an asterisk. Failure to provide this information may prevent I-VIO from fulfilling your requests.
I-VIO does not disclose your personal data to third parties except in the following cases:
- When you have provided explicit consent.
- To fulfill contractual obligations, such as sharing data with delivery providers.
- To comply with legal or regulatory obligations, such as responding to lawful requests from judicial or administrative authorities.
I-VIO employs appropriate technical and organizational measures to safeguard personal data against unauthorized access, alteration, disclosure, or destruction. However, as no system can guarantee complete security, users are advised to exercise caution when using the internet.
Data retention periods are as follows:
Newsletter subscriptions: Retained until you unsubscribe.
Order-related data: Retained for two years from delivery, extendable in the event of a dispute.
User account data: Retained during active use of the account and for one year following the last activity.
4. USE OF COOKIES
The Website uses cookies to improve user experience and functionality. Cookies are small text files stored on your device that allow the Website to recognize your browser and track your preferences.
Upon visiting the Website, a cookie banner will appear, allowing you to manage your cookie preferences. Cookies may be used for the following purposes:
- Analyzing Website traffic and usage to enhance services and user experience.
- Customizing Website presentation based on user preferences (e.g., language, resolution, and operating system).
- Retaining user input in forms or user-specific preferences for restricted areas of the Website.
- Ensuring security, such as requiring re-authentication after a set period.
Some cookies are essential for Website functionality and do not require user consent, such as those storing cookie preferences or maintaining session data for shopping carts.
Third-party cookies may also be present on the Website. These include cookies from analytics providers, social networks, or advertising services. These third parties are responsible for their respective data processing activities, and users are encouraged to consult their privacy policies for further information.
I-VIO does not control the collection or use of data by third parties and assumes no liability for their practices. Users may modify their browser settings to manage or block cookies at any time.
For more details on cookies and how to manage them, please refer to the cookie management tools or contact us via the channels provided above.
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